Privacy Policy

At Herbal Shilajit, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, why we collect it, and how we safeguard it.

Information We Collect

When you visit our website Herbal Shilajit or make a purchase, we may collect the following information:

• Personal Details: Your name, email address, phone number, and shipping address when you place an order or sign up for our newsletter.
• Payment Information: Payment details (such as credit card information), processed securely through third-party payment gateways.
• Comments: If you leave a comment, we collect the data shown in the comments form, as well as your IP address and browser user agent string to assist with spam detection.
• Media: If you upload images, avoid uploading those containing embedded location data (EXIF GPS), as visitors can extract that data.

Cookies

Our website uses cookies to improve your browsing experience:

• Comment Cookies: If you leave a comment, you may choose to save your name, email, and website in cookies, so you don’t have to re-enter your details for future comments. These cookies last for one year.
• Login Cookies: When you log in, we set up cookies to save your login details and screen preferences. These cookies last for two days, while screen options cookies last for one year. Selecting “Remember Me” extends login persistence to two weeks. Upon logout, the login cookies are removed.

Embedded Content

Our articles may include embedded content such as videos, images, or articles from other websites. Embedded content behaves as if the visitor were on the other website, which may collect data, use cookies, or track your interaction with that content.

Why We Collect Your Data

We collect and process your personal data for the following purposes:

• To process your orders and deliver products.
• To respond to your inquiries and offer support.
• To improve our website and provide personalized content and offers.
• For marketing purposes, if you have opted to receive our promotional materials.

How Long We Retain Your Data

Comments: If you leave a comment, both the comment and its metadata are retained indefinitely to help us recognize and approve follow-up comments automatically.

User Data: If you register on our website, we store your personal information in your user profile. You can view, edit, or delete this information at any time, except for your username. Website administrators also have access to and can edit this data.

Your Rights Over Your Data

If you have an account on our site or have left comments, you may request an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold, except for data we are required to retain for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service. Additionally, we may share your data with trusted third-party services to fulfill your orders, such as payment processors and shipping providers.

Payment Methods

At Herbal Shilajit, we currently offer the following payment options for your convenience:

1. Cash on Delivery (COD)

We offer Cash on Delivery (COD) as a payment option for our customers. When you place an order with us, you can pay in cash upon delivery of your products. This option is available for most orders, depending on your location.

2. Partial Prepayment via Bank Transfer or Mobile Payment Services

To ensure secure processing of orders, we may require a partial advance payment before shipment. You can make this payment through the following options:

• Bank Transfer: You can transfer the required amount to our bank account. Our bank details will be shared with you at the time of order.
• Mobile Payment Services: We also accept partial prepayments via mobile payment platforms such as Easypaisa and JazzCash. You can transfer the payment using these services, and once confirmed, we will process and ship your order.

Please note that the full payment (including any remaining balance) is due upon delivery if you choose the Cash on Delivery (COD) option. For advance payments, once we confirm receipt of your partial payment, we will process the shipment and notify you with tracking details.

Payment Security

Rest assured, we take your payment security seriously. For payments via Easypaisa, JazzCash, or Bank Transfer, all transactions are handled securely and directly through the respective third-party platforms, ensuring that your payment information is protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Your continued use of the website constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at our email address.